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viii Polite Follow-Up Email Samples & Mistakes To Avoid
Edifice Relationships / February 24, 2020 / Kristie Holden
Writing an effective yet polite follow up electronic mail that gets a response can be challenging. You lot desire to get a response but yous don't desire to be perceived as too pushy.
Whether you're writing a polite follow-up email because you're following up after meeting someone at a network event, subsequently sending an invoice, or after sending an email with no response, we'll share how tips to help you increment your odds of getting a response.
First, let's talk nigh the 3 common mistakes people make when writing a polite follow upwardly email so you know what to correct when writing your next electronic mail.
So we'll share some examples of what yous want to practice to better your follow up email along with a heap of examples to aid you customize your own message!
Mistakes made in polite follow-up emails and what to practice instead
At that place are iii mutual mistakes oftentimes made when writing polite follow-upwards emails. Let's talk most each of these mistakes so you lot tin avoid them when writing a polite follow-up e-mail and what to do instead.
Mistake #i:
Using "follow-up" in the email subject line
When writing a polite follow-up email, nearly people tend to naturally use "follow-upwards" in the subject line. While this electronic mail is a follow-up, that bailiwick line doesn't add any value and volition likely exist ignored. Information technology can also cause the reader to experience like you're pointing blame because you didn't reply, which doesn't make the reader feel very good or interested in reading your electronic mail.
Instead, write a subject line that'due south relevant to the topic or purpose of the email. To do this, ask yourself what the email is about or what y'all want them to do. Proceed reading for polite follow-upwards electronic mail discipline line examples.
Error #2:
Starting with "but following up" and non adding value
Another common fault fabricated when writing a polite follow-up electronic mail is starting with "just following up" and sending an email that doesn't add whatsoever value. People are decorated and don't accept time to read an e-mail that they take to decipher the meaning of or what action is required.
Instead, when writing your polite follow-upwardly e-mail, focus on adding value. For example, give them options, share how you can help them solve their problem or what you can practise for them, or add more details or context.
Error #iii:
Not including a telephone call to activity
The final and nigh mutual mistake when writing a polite follow-upwards email is forgetting to include a call to activeness.
Instead, when writing a polite follow-up email, be clear about what you lot want the person to do after reading your e-mail. Practise y'all desire them to respond? Call you dorsum? Fill out a form? Be clear and specific and so they know what y'all want them to do. You can do this while still being polite. Go on reading to see the polite follow-up email samples and learn how to incorporate this into your follow-upwardly emails.
Mistake #4:
Not following up quickly
Instead of waiting 10+ days to follow upward, consider sending a reminder sooner similar three days. This ensures the recipient nevertheless has the topic and request fresh in their mind. If you wait too long, there is a chance they've already forgotten about your call to action and the steps you asked them to take. As an instance, if yous were a real manor agent, you know time is crucial! So it's best to simply wait a couple of days and send a polite and gentle reminder to either respond with a timeline or an assurance that the task was completed.
viii Polite follow-up electronic mail samples
Beneath are eight polite follow-upward email samples for various scenarios along with tips and suggestions yous can use when writing your own email.
Scenario 1:
Post-obit up after meeting at a networking event
Email field of study line:
Let's work on [trouble to solve]
Hi [Name],
Information technology was smashing meeting you at [name of outcome]! It was really interesting hearing well-nigh [something they mentioned they're struggling with.]. I'd dear to assist you lot [problem you lot can solve] so you can [benefit they desire to achieve] .
Are you available next calendar week to chat?
Email me back and let me know when works for you.
Looking forward to hearing from y'all,
[Your Proper noun]
Tip: Include an intro that triggers their memory. Include how you can add together value by offering something that they desire/need or solving a problem they accept. Then stop with a phone call to activity letting them know what you want them to do.
Scenario two:
Following up after being introduced (ex. referral)
E-mail subject line:
Let's conversation about [something they care about]
How-do-you-do [Proper name],
[Name of referrer] mentioned you're looking for [a trouble you can solve or service y'all tin offer]. I'd love to chat near [problem they're looking to solve] and how I tin help you [benefit they want to get].
Hither are some [benefits y'all've helped other clients accomplish or examples of your work].
[link to example studies or client testimonials]
Are yous free next calendar week to chat? Let me know what day works all-time for y'all.
Thanks,
[Your Name]
Tip: When following up in this scenario, be sure to let them know who referred yous to them and what you tin do for them. Focus on the value yous can add together and adding credibility such as your social media accounts or website portfolio. Be sure to finish past including a call to action for next steps.
Scenario iii:
Following up later on a meeting or call to move to next steps in doing business together
Email subject line:
Next steps for [project you're working on]
Hi [Name],
Information technology was great meeting you the other day and chatting about [something they mentioned they care well-nigh]. I'd beloved to get started on working on [project or deal yous're working towards] so y'all can [benefit they want].
I've attached a form for yous to make full out with your basic information then we can get started. The next footstep is to [one sentence most the next steps involved.]
Please fill this out and send it back as shortly as you can so we tin movement to the next stride.
Looking forward to working with you,
[Your Name]
Tip: Include something personal and give them context about who you are. People are oft so busy that just seeing your name in their inbox may not be plenty to remind them of who yous are. Focus on adding value by reiterating a problem you tin solve for them or benefit/goal you tin can help them achieve. Cease with a call to action telling them what yous demand them to do and why information technology'due south important.
Scenario 4:
Following up after sending something that requires activity and waiting to hear back
Email subject field line:
Form for [project you're working on]
Hello [Name],
Hope y'all're having a peachy week!
Take you had a risk to expect over the grade I sent you lot terminal week?
Do you have any questions about it?
Permit me know if you need me to send you another copy or if you need more than time or have questions.
Thanks,
[Your Name]
Tip: Keep the follow-up e-mail brief. Ask if they've looked over the thing you lot sent them and if they take any questions to confirm they've received it and sympathize what's needed. Finish past including a call to activity about what you desire them to practice.
Scenario 5:
Following upwards after sending an invoice and haven't received payment
Email field of study line:
Overdue invoice for [name of project]
Hi [Name],
Hope you're doing well.
Accept you had a run a risk to look over the invoice I sent y'all [date you lot send the invoice]? I know this season is busy for you.
Let me know if y'all need me to resend information technology or if you have any questions near any of the line items.
Cheers,
[Your Name]
Tip: Be brief simply directly. Inquire a question instead of pointing out the obvious that y'all haven't received payment, for example asking to confirm they've received it and whether or not they have questions about it. Cease with a phone call to action telling them what you want them to do.
Scenario vi:
Post-obit up after sending an judge/quote
E-mail subject line:
Quote for [project name]
Hi [Name],
Hope you're doing well.
Accept yous had a chance to look over the quote I sent you lot [appointment yous send the quote] for [projection yous're working on]? Would dear to get started on [project or service you're providing] then you can [benefit they want].
Let me know if y'all have whatever questions about the quote.
Thanks,
[Your Proper name]
Tip: Be brief and inquire a question instead of proverb you're just following up on the invoice. Remind them of the value you tin can add or trouble you can solve to emphasize what's in it for them. Finish with a telephone call to action by being clear on what they should do adjacent.
Scenario 7:
Following up after request someone to practise something and no response
Hi [Name],
Hope you lot're doing well.
Have you had a chance to [work you've asked them to practise]? One time I become [work you've asked them to do] then I can [next steps and benefit that they care about].
Let me know if there'south anything you had questions about or need any more details.
Thanks,
[Your Name]
Tip: Be cursory. Be polite by request if they've looked information technology over rather than charge or point out that you haven't received it yet. Add value by giving them context for the urgency if needed or urgency almost the next steps. Finish with a phone call to action so they know what you want them to do and why it's important.
Scenario 8:
Following up after no response from the concluding email
Hi [Proper noun],
Promise you're doing well. I didn't hear dorsum from you lot virtually [electronic mail you sent – service yous can provide or trouble you can solve].
Take you been too decorated to get back?
Have y'all found another [professional person services/ product]?
Is at present only not the right fourth dimension?
Permit me know if you'd adopt me to circle back at another time or if you've found another [professional services] and no longer need my services.
Thanks,
[Your Name]
Tip: When you've followed upwardly and had no previous response, exist cursory and ask them why, while making it piece of cake for them to answer by giving them options. Terminate with a phone call to action letting them know what you desire them to do.
Summary
Hopefully, you find these polite follow-up electronic mail samples helpful when writing your own follow-up emails. The chief things to keep in heed when writing a polite follow-upwards email is to be brief, focus on calculation value, and include a call to activeness. If you follow these tips you can avert wasted time sending follow-ups that don't get responses and kickoff getting answers!
Quick tips
- For more than tips on writing follow-upward emails, check out our other postal service How To Write a Warm Follow-Upward Email [Examples Included].
- If you're having a difficult fourth dimension staying on pinnacle of your follow-ups, a good idea is to look into using a CRM for small business organisation. If you're using a Mac, cheque out Daylite.
- We also recommend looking at a tool similar MailChimp to help you track your email open and click rates to see how you're doing!
- Once you start getting responses to your emails, endeavor Acuity Scheduling to brand booking all your new appointments hassle-free!
Nigh the author:
Kristie Holden is an online marketing consultant. She helps startups get more leads past clarifying their message and creating a marketing strategy to attract and catechumen their ideal client. Connect with her on Instagram.
Source: https://www.marketcircle.com/blog/8-polite-follow-up-email-samples/
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